SUMMARY - Arbitration in Civil and Commercial Matters
In a bustling Toronto high-rise, Elena, a mid-level project manager, finds herself locked in a bitter dispute with her employer over wrongful dismissal. Her employment contract contains a mandatory arbitration clause, requiring her to seek resolution through a private arbitrator rather than the public courts. She faces a steep filing fee and hourly rates for the arbitrator that far exceed what she earns in a week, leaving her feeling that justice is a commodity she cannot afford.