SUMMARY - Lifelong Learning for Seniors, Parents, and Caregivers
In a quiet community centre in suburban Ottawa, Margaret, a 68-year-old retired teacher, sits before a tablet, attempting to navigate the new portal for her pension benefits. Her hands, once steady enough to grade hundreds of essays, now tremble slightly as she tries to locate the digital signature button. She is not technologically illiterate, but the interface has changed three times in two years, and her cognitive processing speed has slowed.