SUMMARY - Stories of Access
In a small rural community in Northern Saskatchewan, Elena, a senior citizen, sits before a tablet that feels alien in her hands. Her local clinic has moved all appointment scheduling online to improve efficiency, but the interface lacks the high-contrast mode she requires due to macular degeneration. For Elena, the digital transition is not a convenience; it is a barrier to essential healthcare, transforming a simple administrative task into a source of daily anxiety and isolation.