SUMMARY - Benefits of ADR
In the bustling commercial district of downtown Toronto, Elena, a freelance graphic designer, sits in a quiet coffee shop reviewing a contract dispute with a mid-sized marketing agency. The agency has withheld payment for a project completed three months ago, citing subjective dissatisfaction with the final deliverables. For Elena, the prospect of filing a lawsuit in the Superior Court of Justice is daunting; the potential legal fees could easily exceed the value of the unpaid invoice, and the months-long delay would jeopardize her cash flow.