SUMMARY - Hiring Bias and Discrimination
In a bustling office in downtown Toronto, Sarah, a software engineer with a Master’s degree from the University of Waterloo, receives a notification that her application for a senior developer role has been rejected. The rejection is automated, instantaneous, and devoid of human nuance. Sarah’s resume is polished, her references impeccable, yet she is filtered out by an applicant tracking system (ATS) that flags her employment gap—taken for caregiving responsibilities—as a risk factor.