How the Forum Analysis Engine Connects Pond to Consensus
From Discussion to Direction
The challenge with online forums
Forums are great at letting people talk. They're less great at helping communities act on what's being said.
Traditional forums become archives of opinion—valuable in the moment, forgotten within weeks. Important threads get buried. Recurring concerns go unnoticed by decision-makers. And the people who could address issues often don't have time to sift through hundreds of posts to understand what their community actually cares about.