SUMMARY - From Call Boxes to Community Boards: Shared Decision-Making in Action
A neighbourhood that was once known for high crime rates now holds monthly community safety meetings in the local community centre, where residents sit alongside police, social workers, and city officials to review data, allocate resources, and set priorities, and the shift from call boxes that summoned police to community boards that direct response represents more than administrative change - it represents a fundamental reimagining of who decides what safety means and how it is pursued.