A woman calls 911 because her elderly mother has fallen and cannot get up, and four police officers arrive before the ambulance, surrounding an eighty-year-old woman on her bathroom floor as if expecting violence, the mismatch between need and response so stark that the daughter wonders what system designed this. A man experiencing a mental health crisis in a park is met by police with weapons drawn rather than paramedics with medical training, and what could have been care becomes confrontation, the system sending armed responders to a health emergency.