SUMMARY - Racial and Cultural Bias in Crisis Intervention
A Black man in mental health crisis is more likely to encounter police, more likely to face force, more likely to be hospitalized involuntarily, and more likely to die during the encounter than a white man experiencing the same crisis - the differential outcomes not explained by severity of crisis but by race of person experiencing it. An Indigenous woman calls a crisis line and receives response shaped by assumptions about her community, about substance use, about cultural practices that the responder does not understand, the help filtered through bias the helper may not recognize.