SUMMARY - Tech That Leaves People Behind
Tech That Leaves People Behind
A banking app redesign makes navigation faster and sleekerâand breaks screen reader compatibility. A government service moves online and closes physical officesâleaving people without reliable internet access with no way to access essential services. A company discontinues support for older operating systemsâand devices that still work become unusable. Technology advances often leave people behind, not through malice but through indifference to those outside the imagined user.