SUMMARY - Emergency Departments
Consider the perspective of Elena, a triage nurse in a major urban centre in British Columbia. It is 2:00 AM, and the emergency department (ED) is operating at critical capacity. Elena is managing a patient with a fractured wrist, but she cannot discharge them because there are no inpatient beds available in the hospital. Simultaneously, she is coordinating with paramedics who are en route with a patient experiencing a respiratory crisis linked to substance use.