SUMMARY - Poison Control & Crisis Lines
In moments of crisisâwhen a child swallows something dangerous, when suicidal thoughts become overwhelming, when someone urgently needs help they cannot find elsewhereâtelephone helplines provide immediate access to expertise and support. Poison control centres and crisis lines represent critical components of Canada's health and social service infrastructure, offering around-the-clock access when regular services are unavailable and immediate intervention when delays could prove fatal.