SUMMARY - LTC Staffing & Quality
A personal support worker begins her shift, counting twenty-three residents she is responsible for today. The math is brutal - eight hours divided by twenty-three means twenty minutes per person if she does nothing else. But there are medications to help with, charting to complete, emergencies to manage. Some residents will get five minutes of her time. Others may wait. A registered nurse supervises multiple units, spread so thin that meaningful clinical oversight is impossible.