SUMMARY - After-Hours Care Access
The late afternoon sun casts long shadows across the parking lot of a suburban community health centre in Ontario, where Elena, a single mother working two part-time jobs, waits with her three-year-old daughter. The child has developed a high fever and a rash that appeared overnight. Elena has called her family doctor’s line, but the voicemail indicates that after-hours coverage is limited and wait times for a nurse triage call are currently two hours.