In a bustling downtown core in Vancouver, a municipal council member reviews a proposal to convert a vacant commercial building into supportive housing. The data suggests a reduction in visible homelessness and emergency room visits, yet the council member faces intense pressure from a local neighborhood association concerned about property values and community character. Simultaneously, across town, a social worker named Elena spends her afternoon navigating a complex web of bureaucratic requirements for a client who has recently been discharged from psychiatric care.