SUMMARY - Citizen Feedback Loops
A resident attends three public meetings about a proposed development in her neighborhood, waits in line to speak her three minutes at the microphone, submits written comments during the official comment period, and then watches as the project is approved in a form barely distinguishable from what was originally proposed, the decision announcement making no mention of the concerns she and her neighbors raised, no explanation of why those concerns did not change the outcome, no indication that anyone heard what was said, her participation having vanished into a process that took her input an