A single mother navigates a maze of programs she does not fully understand, each with its own eligibility rules, application processes, and documentation requirements, the childcare subsidy requiring proof of employment while the job training program requires proof of childcare, the housing assistance calculating income differently than the food assistance, the whole system of policies that ostensibly exists to help her instead creating a full-time job of managing paperwork and meeting deadlines and satisfying requirements that seem designed by people who have never lived the circumstances