A woman calls the police because her adult son is experiencing a mental health crisis, pacing the apartment and talking to people who are not there, and she does not know what else to do because no other number exists for emergencies at three in the morning, watching officers arrive with guns on their hips and training oriented toward threat assessment, the encounter escalating in ways she had not intended, her son now facing charges instead of treatment, her belief that calling for help would bring help shattered by an outcome that made everything worse, the question of why armed officers