SUMMARY - Unintended Exclusion in Mainstream Tech
Most technology designers don't intend to exclude people with disabilities. They're simply not thinking about disability when they make design decisions. This unintentional exclusion may be less malicious than deliberate discrimination, but its effects can be just as harmful. Understanding how mainstream technology inadvertently excludesâand how to prevent such exclusionâmatters for everyone who designs, develops, or deploys technology.