SUMMARY - Waitlists, Referrals, and the “Care Cliff”
Getting into healthcare is often the biggest barrier to receiving it. Waitlists for specialists, mental health services, surgeries, and other care stretch months or years. Referral processes create additional delays. And then, suddenly, care may end—the "care cliff" where supported treatment stops and patients are left on their own. These access barriers shape health outcomes as much as the care eventually received.