SUMMARY - Mental Health System Integration
A woman with depression sees her family doctor, who prescribes medication but cannot provide therapy. She is referred to a community mental health center with a three-month wait. When she finally gets an appointment, the intake worker knows nothing about her history. Her family doctor receives no report. Her employment counselor does not know she is being treated for depression. Her housing worker operates in another silo entirely. Each provider means well, but she experiences care as fragmented, repetitive, and confusing.