A woman walks into a building that does not look like a hospital, sits in a waiting room with comfortable chairs and natural light, and meets with a counselor who has time to listen. She has been struggling with depression for months, not severe enough for hospitalization but too heavy to carry alone. Her family doctor prescribed medication but she wants to talk to someone, and the six-month wait for a private therapist she cannot afford anyway seemed impossible. Here, she can be seen within weeks, at no cost, close to where she lives.