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The Illusion of Choice in Terms of Service
How long, complex agreements undermine real consent.
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SUMMARY - The Illusion of Choice in Terms of Service

A person signs up for a new service and is presented with a terms of service agreement containing 15,000 words of dense legal text. They scroll to the bottom and click "I agree" without reading a single sentence, just as they have done hundreds of times before. Somewhere in that document, they have consented to binding arbitration waiving their right to sue, granted perpetual license to content they upload, agreed to data sharing with unnamed third parties, and accepted terms that can change at any time without notice.

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